Shipping Policy


SHIPPING FAQ


How much does shipping cost?

We offer free shipping on all orders over 50$ on all USA orders during the Coronavirus pandemic to ensure the safety of packages (except HI & AK) through the USPS!  

 

How long until my order ships?

All orders placed before 4 pm EST are processed and fulfilled within 2 business days.

 

How long does shipping take?

Our shipping is delivered via USPS and is Mail! It takes anywhere from 1- 5  business days typically. Due to coronavirus, the USPS may take a little longer! 

 

Do you offer discreet packaging?

We understand not everyone is down with "herbal enhancers". 

For your privacy, all packages are shipped in unmarked brown, standard USPS boxes, or padded envelopes.

What if my item breaks during shipping?

In the unlikely event you receive a damaged or defective item, Lula CBD will replace it at no cost. Simply notify our support team at team@lulacbd.shop or through our Contact Us form and we'll sort it out within 72 hours of delivery with an order number and a few photos of the packaging and damaged item(s). We'll take care of the rest!

Don't throw anything away until you speak with a rep; we might need the package back! In the event you're asked to ship a package back, we can provide a prepaid return shipping label. Send us a message and we'll take care of you!